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Credit freezes and protecting your credit file from fraud
Posted on Apr 13, 2006 by Tom Fragala
I recently got a question from a reader. Someone told him that everyone should get a credit freeze. I emailed a response and I thought you might want to see my thoughts on this matter (slightly edited for this blog).
There are two things you can do to protect your credit file at the three bureaus. The least invasive is a victim or security alert. This is a statement added to your credit report asking issuers to check with you prior to issuing credit. Unfortunately there is no law that requires creditors to honor this request. I'm told it works about 50-70% of the time. The placement of a fraud alert is always free and you should place it at all three credit reporting agencies if you want to use it.
Some states have enacted laws allowing consumers to "freeze" their credit reports. It is not available in most states. How it works is that potential creditors, insurers, landlords and some employers doing credit file/background checks will be told that your report is unavailable when checking it. Some states are allowing the credit reporting agencies to charge victims for a freeze, some are not. There's typically a charge to enable a freeze if you are not a victim. And you need to freeze the reports with all three of the credit reporting agencies for it to be totally effective.
Everyone assumes that if a creditor is blocked from reading your credit file, they can't issue credit in your name. That's baloney--there's no law which says that. Now, most creditors won't issue credit in that case, they'd be foolish to. A credit freeze can also be costly and quite an inconvenience for some people. Freezes are not good for people who apply for credit or change jobs frequently. You can put a thaw on your credit freeze and that cost and process for that differs in every state. Each time you want to qualify for a loan, credit card, housing or a job, you will need to un-freeze the report. This may take about 3 days; in New Jersey it should take just 15 minutes.
A freeze is the very good form of credit file protection. It only protects you from identity theft when the fraudster is targeting your credit file to make changes or open new accounts in your name. It is not a 100% guarantee of anything.
There are exceptions. In these situations, your credit report can be seen even with a freeze enabled:
- Organizations with which you already have a relationship (usually for account maintenance, monitoring, credit line increases, etc.)
- A collection agency, for purposes of reviewing or collecting the account.
- For credit pre-screening as provided for by FCRA.
So my advice is that placing an alert on your file is a free and generally non-invasive way to provide some additional protection. Be sure to state several phone numbers where you can be reached, like a cell phone. A freeze is a more drastic step, which provides the best protection. It may not necessarily a good idea, unless you are a victim where I recommend it strongly. Freezes are available in California and about a dozen other states. Here's some good instructions on enabling the credit freeze in California: http://www.privacy.ca.gov/sheets/cis10securityfreeze.htm.
If you want instructions on placing a fraud alert or for enabling a credit freeze in your state, submit a comment and I’ll respond with the info.
Tags: credit+freeze, alert, credit
Filed under: Identity Theft, Tips



Comments
Dave Schmit on Sep 23, 2006
I agree that placing credit freeze alets is a painful and time consuming process. The credit bureaus don't make it easy and keep you waiting and waiting on the phone.
I don't have the time and patience to deal with this, so i just found a company called TrustedID to do it for me. It very cost effective and they didn't even charge me the $30 to freeze my credit report in California. I only paid $7.95 and got the first month free for something that would cost me over $30 to do on my own. Check them out for yourself at www.trustedid.com
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Another spam comment from TrustedID. Click here for the full story.
--Tom
Roland Landry on Jun 24, 2007
I would like instructions for freezing credit and posting a fraud alert for Florida. Would these be effective for requests originating in other states. Also, if you are familiar with the LifeLock service that does this for you, do you recommend it? Thanks for your service.
Tom on Jul 11, 2007
Roland,
Go to this web address to find info on Florida credit freezes:
www.consumersunion.org/campaigns/learn_more/003484indiv.html
Megan on Jul 17, 2007
I have placed a credit freeze, and I HIGHLY recommend AGAINST doing so. In theory it is a great idea, however in practice it is not. It is next to impossible to lift; you have to mail in all types of copies of personal information, and when this does not work to lift the freeze (I am still waiting two weeks later when it allegedly takes three days to lift permanently) you have no recourse. You cannot even speak to a representative at Experian to straighten things out. I went so far as to call their headquarters and was told specifically that they "Do not have a customer service line, and I cannot speak to anyone." I was told my only recourse was to send them a letter and request contact! RIIIIIIGHT.
DO NOT DO IT. It is not worth the weeks of hassle you will go through to try and get it lifted.
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