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Help Us Complete our Privacy Policy
Posted on Oct 18, 2006 by Tom Fragala
We are launching our myTruston service soon. I can hardly wait to tell you more about it (sneak peeks coming soon.) Part of launching a web service is writing a privacy policy.
It's more work than you think. If you make it too brief or unspecific, people may think you purposely did so to hide some nefarious purpose (I don't blame them). If you are too verbose, then the darn thing is too long and that ticks people off (again, I don't blame them). So, after a lot of work, hopefully we will achieve a happy medium with ours.
I thought I'd put the privacy policy out there for the community (that's YOU) to read and give feedback. Here's it is. Tell me what you think. You can post a comment or send me an email if you prefer (tom AT mytruston DOT com). Every suggestion will be read and considered. After all, you'll be communicating directly with the CEO (that's me).
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Your privacy is important to us. At Truston we have a three key privacy principles:
* We don’t ask you for personal information unless we really need it—and we rarely do.
* We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
* Our myTruston service does NOT require sensitive personal information such as social security number, driver’s license number, or financial account numbers.
This is our privacy policy which incorporates these principles.
PRIVACY POLICY
Scamsafe Inc., doing business as Truston (“Truston”), operates the www.myTruston.com website and myTruston service (the “Service”).
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from our computers and stored on your own computer. Cookies are required to use our Service. Cookies help us identify that you are logged in and are essential for the Service to operate. We do not currently use any permanent cookies that stay on your computer after you have logged out of the Service.
Website Visitors and Users of the Service
Like many website operators, Truston collects non-personal information, such as the browser type, referring site, and pages visited. We also collect information volunteered, e.g., we may do a survey or you may sign up for a newsletter. The information we collect is used for the operation and improvement of our Service and websites and to provide any information you requested.
Truston also collects the e-mail addresses of those who sign up to use the Service. Your e-mail address is required and essential for the Service to operate. For example, we use your email address to verify your authenticity, allow you to save your work, send you reminders, and to update you with Service announcements. From time to time, Truston may release information in the aggregate about the Service, e.g., the number of registered users.
If you are a registered user of our Service and have supplied your email address, Truston may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Truston and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it anonymously in order to help us clarify or respond to your request or to help us support other users.
Disclosure
The information you provide is not shared with or sold to other organizations for commercial purposes. It is not disclosed except to administer and provide the Service, deliver other services you specifically requested, when we have your explicit permission, or under the following special circumstances:
* We may disclose information as required by law or when your actions violate the Terms of Service.
* We may disclose your information and communications to protect our rights or prevent liability to us.
* We may transfer information if Truston is acquired by or merged with another company. In this event, you will be notified before information about you is transferred and becomes subject to a different privacy policy.
Revisions to the Privacy Policy
Truston may change its privacy policy from time to time, and in Truston’s sole discretion. Truston encourages visitors to frequently check this page for any changes. Your continued use of this site after any change in this privacy policy will constitute your acceptance of such change. If we decide to substantially change the manner in which we collect or use personally identifiable information, we will update this privacy policy and inform users of our Service by either sending an email to the primary e-mail address associated with your account, or posting an announcement on our website or blog.
If you have questions or comments regarding the privacy policy, please email us at help@mytruston.com or write to “Customer Service” at:
Truston
402 East Gutierrez Street
Santa Barbara, California 93101 USA
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